The Matsuda Sangyo Group* has established a reporting contact point for responsible precious metal sourcing as part of its efforts to promote compliance. If you wish to make a report regarding responsible precious metal sourcing concerning any action or conduct by officers, employees, or other personnel of the Matsuda Sangyo Group or its group companies that violates or may violate compliance policies or applicable laws and regulations, please do so in accordance with the following guidelines:

1. Eligible Users

  • Employees, dispatched employees, retirees of the Matsuda Sangyo Group, and their families.
  • Stakeholders, such as employees of the Matsuda Sangyo Group’s business partners.

2. How to Use Please use the reporting form provided via the link on this page. Please note that if you wish to remain anonymous, we may be unable to conduct a thorough fact-finding investigation, take corrective measures, or inform you of the results.

3. Precautions for Use

  • Any information you report or communicate will be shared only with the minimum extent of relevant parties necessary to resolve the matter, unless you give prior consent.
  • You will not be subjected to any detrimental treatment at your employer or workplace on the grounds that you contacted us or made a report.
  • Relevant internal departments of the Matsuda Sangyo Group may contact you or ask questions in connection with the investigation.
  • If the investigation reveals that your report was made falsely, for defamatory purposes against others, or for other improper reasons, your name may be disclosed and criminal charges may be brought against you.
  • If you wish to know the investigation results, the responsible department of the Matsuda Sangyo Group will contact you. Please note that if you do not provide your name, company name, department, or contact information, we cannot inform you of the results. Additionally, please be advised that there may also be cases in which we cannot inform you of the investigation results regardless of whether information is provided.

*"Matsuda Sangyo Group" refers to Matsuda Sangyo Co., Ltd. and all companies in which Matsuda Sangyo Co., Ltd. directly or indirectly owns a majority of the outstanding shares with voting rights or equity interests, or has substantial control.